Closed Trainings Catalogue – for the Management Staff

1. Implementation of changes in the company

 Training Programme

• The core of change – influencing employee attitudes during implementation of changes
• How to involve your key employees in the process of change
• Development of communication skills necessary to implement change
• How to lead a team through a change

 The training will result in: increasing the effectiveness of the change process through better understanding of employees’ behaviours and reactions to change during its duration; supporting the organisation in maintaining the pace of change and building readiness for change; minimising reluctance to change; developing communication competencies of the management staff in the scope of implemented changes; understanding one’s own role in the process of change implementation in the company.

1. Management by Objectives

 Training Programme

• Setting goals based on the company’s strategic objectives (MODEL SMART)
• Factors influencing the achievement of the objectives (MODEL OTUIM)
• Involving employees in the process of achieving set goals
• Support or control of the employee during the implementation of the set objectives
• Interview assessing the implementation of the objective

As a result of the training, participants will acquire the following skills: use of the MBO model in practice; setting goals in accordance with the SMART model and in connection with the organization’s strategy; precise measurability of set goals; efficient conversations with employees on setting and implementing goals; constructing and evaluating action plans.

1. Team Management

Training Programme:

• Team building – selection of appropriate team members (concept by M. Belbin)
• Team Leader’s Expose
• Selecting the management style to suit the needs of the team (K. Blanchard)
• Effective teamwork
• The role of conflicts in the team (P.Coleman)
• Effective management of team meetings
• Decision-making by the team
• Team communication

The training will result in: learning to select the right people for your team; leading the team and matching style; management adapted to the current needs of the team; authority building; planning and organizing team work; constructive use of conflict; further development of the team; conducting effective meetings with the team; working with the team to achieve mutual success.

4. Non-financial motivation of employees

Training Programme:

• Employee attitudes
• Internal and external motivation of staff
• The role of penalties and rewards in motivating employees
• Delegating tasks and motivation to perform them
• Motivating employees based on the concept of self-determination (Ryan, Deci)
• Maintaining internal motivation by flow states (concept of M. Csikszentmihaly)
• Motivating interviews with employees

The training will result in: influencing the attitude of employees; proper use of non-financial motivation tools; conscious selection of non-financial motivation tools for individual employees; strengthening the internal motivation of the employee; conducting motivational interviews with employees.

1. Communication in managerial work

Training Programme:

• Providing timely feedback to employees
• Development interviews with employees (based on coaching techniques)
• Employee evaluation interviews
• Motivating and disciplining interview with the employee

The training will result in: giving constructive guidance to employees; conducting discussions about employee development within the company; motivating and disciplining employees, conducting evaluation interviews.

1. Conflict Management

Training Programme:

• Diagnosis of how to deal with conflict situations (according to T. Kilmann)
• Sources of conflict situations (More’s)
• Constructive strategies for dealing with conflict
• Transforming conflict into cooperation (Gordon Model)
• Use of creative techniques in conflict management
• Mediation techniques in conflict management
• Constructive communication in conflict situations (e.g. P. Coleman’s model, 3-step technique)

The training will result in: effective conflict management; constructive response to conflict; transforming conflict into cooperation; managing emotions in conflict situations; constructive conflict communication.