360 DEGREE FEEDBACK

360 degree feedback, is a method and a tool used for a measurement of a spectrum of individuals' or groups'  performance within an organization. 360 degree method bases on receiving feedback information from number of sources. Quality of employee's work and his/her competences, are assessed by a direct supervisor, co-workers, clients and directly reporting stuff.

Unified data received from different groups is often put in comparison with self-evaluation of the employee who's performance is being  analysed. 

The instruments of 360 degrees feedback are specially constructed questionnaires that use diverse numerical scales. They, most often, review specific performance from the scope of defined competency.

The feedback document is most commonly filled out anonymously, and the person receives the feedback in an average form. An innovative approach to the methodology of 360 degrees feedback is to base the whole process on in-depth interviews.

The process is usually carried out with managers and directors in an organization.

 

360 degree feedback is used in:

• Finding out the opinion about an employee;
• Process of selecting leaders;
• Process of potential assessment and self-development monitoring;
• Team building;
• Training effectiveness assessment;
• Planning the training demand;
• Planning promotions and stuff reserves.

 

Inwenta's projects of 360 degree feedback include:

• Selection of competences which are to be examined;
• Selection and preparation of questionnaires;
• Organization and conduction of the process (questionnaires method (pen&paper), interview, web-based surveys);
• Preparation of results in a form of individual reports;
• Building of a summary complex report;
• Giving the feedback information to the participants.

 

The benefits of using 360 feedback method for the organization:

 

• Improvement of work quality;
• When used periodically it allows to monitor changes in assessment of participant;
• Makes it possible for employees to gather information from their environment;
• Builds professional and motivated team;
• Possibility of using the feedback information during the periodic employees' appraisal;
• Builds positive image of the employer as a organization with mature organization culture;
• Improves communication between employees;
• Increases the motivation of team.

 

Benefits of using 360 degree feedback for the employee:

 

• Gathering information about themselves from the working environment;
• Usage of feedback  information for self-development in professional and personal field;
• Possibility to compare assessments of self performance in different fields of the organization;
• Recognition of strengths and weaknesses, areas for improvement;
• Gaining recommendation considering career and professional development;
• Improvement in communication between employee and others within organization.